When Will My Order Ship?
Most orders ship in 1 - 3 business days, however, larger orders may take four days for ready shipment. Shipping origin Los Angeles, CA.
PLEASE NOTE: Items weighing less than 1 pound may be shipped Parcel Post First Class. Items shipped Parcel Post First Class cannot be tracked.
Shipping to the Continental United States
*We reserve the right to substitute shipping methods.
We offer flat rate shipping rates (including insurance) to the Continental United States via UPS Ground Service.
 |
Standard UPS Ground Delivery |
| Order Amount |
Shipping |
| $1.00 to $49.99 |
$8.85 |
| $50.00 to $74.99 |
$10.85 |
| $75.00 to $99.99 |
$15.85 |
| $100.00 to $124.99 |
$19.85 |
| $125.00 to $149.99 |
$24.85 |
| $150.00 to $199.99 |
$29.85 |
| $200.00 to $249.99 |
$39.85 |
UPS Delivery Tracking
It may take up to four business days to receive your tracking number. You will receive an automated shipping confirmation via email promptly after your tracking number becomes available. Please note that your tracking number will be valid, however, your package may take a few additional days to appear in the UPS system.
You can always check the status of your order via the url included in your order confirmation email.
TERMS OF SALE
Payment is made before shipment.
Payments are accepted in US funds.
All prices are subject to change without notice.
Order Cancellations and Non-Deliverable Orders
We cannot cancel or adjust your order as we utilize automated ordering systems. If your order is returned to us undeliverable or refused, shipping charges are non-refundable. Additionally, a 20% restocking fee is incurred.
How to Return Orders
DO NOT RETURN DAMAGED MERCHANDISE, PLEASE READ DAMAGE CLAIMS FIRST.
Chisholm
ATTN: Returns
8 Jackson Street, Ayer MA 01432
Please note that shipping charges are non-refundable and return shipping arrangements are the responsibility of the purchaser. A 20% restocking fee is charged on non-defective merchandise. To qualify for a refund the product must be unused and show no wear. Return the product in the original product box inside an adequate shipping box and include a copy of the packing slip. We must RECEIVE the package within 30 days from purchase date. Refunds are only issued once we have received the merchandise. If you need assistance please email jnbslynx@yahoo.com. Please note that packages that have exceeded the thirty day period will be returned C.O.D..
Damage Claims
Inspect your merchandise upon arrival, damage claims will not be honored if reported past 15 days of delivery. If you receive damaged merchandise please contact jnbslynx@yahoo.com and include the product SKU number, quantity and defect. Please note that damage claims must be submitted all at once. We will not reship or refund more than once per invoice. Do not discard any packaging or paperwork. Do not return the items yourself and incur return shipping costs. All items with a value of $25.00 or more and/or excessive damage claims will require an emailed photo of the damage for immediate replacement. NO EXCEPTIONS.
If you are unable to furnish a photo, you may request a pre-paid return label, once we have received the merchandise, we will ship a replacement. Please note this process takes approximately two weeks.
